This policy explains what information Luxe Signature Holiday Homes ("we", "us") collects when you use luxesignatureholidayhomes.com, why we collect it and how you can ask us about it. We operate holiday homes in Jumeirah Village Circle, Dubai, United Arab Emirates.
What we collect
Enquiries. When you send an enquiry through the form on this site we ask for the details we need to reply: for guests, your planned move-in date and WhatsApp number; for owners, your unit type, building, WhatsApp number and the rent you have in mind. You choose what to type; we do not ask for payment details or identity documents on the website.
Technical data. Our hosting provider, Cloudflare, records standard server logs (IP address, browser type, pages requested, time of request) to run and protect the site. We do not use analytics trackers or advertising cookies on this site.
How we use it
- To contact you on WhatsApp about your enquiry — a stay, or managing your property.
- To keep an internal record of enquiries so our team can follow up.
- To keep the site secure and working.
We do not sell your information and we do not share it with third parties for their own marketing.
Where it is kept and for how long
Enquiries are stored in a private, access-controlled datastore hosted by Cloudflare. We keep them for as long as we need to respond and to keep a record of our dealings with you, then delete them. You can ask us to delete your enquiry at any time.
Cookies
The site does not set tracking cookies. Fonts are loaded from Google Fonts, which receives your IP address when the font files are requested. Videos and images are served from our own hosting.
Advertising
Our journal pages carry advertising slots. Today those slots show either our own promotions or advertisers we deal with directly, and no advertising network collects data about you on this site. If we later join an advertising network such as Google AdSense, that network may use cookies or similar identifiers to show and measure ads; we will update this page before doing so and explain how to opt out.
Links to other sites
Journal articles link to sources such as government portals and property websites. Those sites have their own privacy practices, which we do not control.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Send the request through the enquiry form on the site and mention "privacy", or message us on WhatsApp on +971 58 660 3664, and we will respond within a reasonable time.
Changes
If we change this policy we will update the date at the top of the page. Significant changes, such as adding an advertising network, will be explained here before they take effect.